Exchanges & Returns: Exchanges or returns must be requested within 7 days of receipt of the product. Please check for defects before washing. Washed products cannot be exchanged or refunded. When sending the product for exchange or refund, please send the waybill number to e-mail (firstname.lastname@example.org). (Exchange is possible only once.) If the return deadline has passed (7 days after receipt of the product), exchange or return is not possible. In the case of an exchange or return due to a simple change of mind, the customer is responsible for the cost of returning the product. In the case of product defects or delivery errors, louloulola will pay the shipping cost. In the case of product defects or delivery errors, only the same product and color can be exchanged. Copyright: All designs, images and information of Lulu Lola are copyrighted works under Article 4 of the Copyright Act, and their ownership is owned by Lulu Lola and cannot be copied or stolen without permission under the Copyright Act. In case of unauthorized use, you can claim damages.